Dealing with Difficult People
If your type of work exposes you to different types of people daily, then in most probability you have met people that are troublesome and difficult to get along with.
You would rather avoid these people but your work forces you to interact with them.
Aside from your workplace, there may be other events such as social gatherings and extracurricular activities where you might encounter these irritable and irksome people, with no prospect of avoiding or evading them.
Troublesome people are everywhere. They are not criminals or bothersome citizens but they give us difficulty when dealing with them.
When you meet people for the first time, you are cautious on their attitudes and personality.
They may appear kind and gentle but once they approach you and talk to you, their attitudes and disposition may change for the worst.
They might demand things from you or dominate and control your every behavior.
We don’t want to interact with these people but we might have to in some circumstances.
These people may be new to you or you may be familiar with them, such as relatives, co-employees and acquaintances.
These are people you may meet daily and cannot avoid because of your work functions or family relationship. You have to learn to live with them and deal with them.
If handle the situations delicately and diplomatically, you may even get them to like you eventually.
Be positive in your outlook and you might have an easier time interacting with them.
Here are a few comments that might help you along.
Try to like all types of people.
This may be hard to swallow at the start but once you realize the world is made up of all kinds of people and everybody is unique, you may be able to live with the realization that the differences in people make your life interesting and exciting.
Greet the people cheerfully and genially accept whatever reaction they give you.
Remember you can’t expect everyone to act the same way.
Don’t be discouraged if they treat you with disrespect. Smile and be sincere in your actions.
Smiling can do a lot in turning the attitudes of a person into a positive nature.
Practice smiling sincerely.
People will notice if your smile is synthetic and does not reflect your true disposition.
Don’t be cynical when talking to people.
A smile should exude warmth, comfort and friendliness.
A good sincere smile can make unruly dispositions go away.
Be credible and sincere when you smile.
If you practice it often, you will notice a smile coming into your face every time you talk to someone.
Listen to difficult people closely.
They might be difficult because they are encountering problems or issues which nobody can resolve.
Most people are difficult because they have some issues or problems which are constantly bothering them.
Listening to them closely will make you aware of their issues.
You might not be able to solve the issues either but you can empathize with them and show your concerns.
You might be able to suggest some other people that could help them resolve their issues.
Difficult people may temper down once you show empathy. Be agreeable to their problems.
Don’t be a yes man because they will see you are simply humoring them but rather show your sentiments towards them.
Don’t argue with them because the discussions might end up emotional and hard to control.
Talk to them. You might be able to understand them deeper and realize the causes for their difficulty.
Difficult people sometimes live on pressure and tension.
They may be high achievers but in the process, have become unruly and demanding.
Recognize their accomplishments and compliment them. Show you recognize their hard work and efforts to accomplish their goals.
You can learn more here about how to create your self development plan using this sample or template as a guide.
The Self Help section of the navbar on the left has a long list of all the personal and professional development subjects that are covered on the site as well, so do check it out!
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